Knowledge Articles & Links

tablet and books

Link to Blog/Articles

Here we share with you in-depth articles authored by Performance Operations team members, as well as links to outside resources and our blog.


Fit of Technology to Operations
What is your customer willing to pay for?
What is your customer willing to pay for?
A quick management method brings your customer into your team
What should it cost?
Getting it done with little
Importance of software design and testing
Making time for the important but not urgent
Making time for the important but not urgent
Applying Steven Covey's 7 Habits Time Matrix
Closing the communication gap
What is the shortest distance between two points?
What is the shortest distance between two points?
Getting a team all on the same page
Smile and Erase!
10 life lessons learned from mountain biking
10 life lessons learned from mountain biking
Using mountain biking as a metaphor for life
The gap between the technology and operations perspectives
Pause for the good stuff
Recognizing where we really are now
Want a more productive meeting & tips for note takers
Want a more productive meeting & tips for note takers
Improving your business meetings with more effective note taking
Amazon is changing the way your customers think
Amazon is changing the way your customers think
How Amazon is changing your customer's expectations