About Us

manufacturing personnel


What our clients are saying about us.

"Gene and Glenn provided project consulting services for our corporate data collection initiative. They were very effective at helping us define our needs and were especially concerned about improving our operations while we were applying new technology. Glenn was an incredible resource for our technical team, guiding our team from detailed design through software development. He is very good at mentoring young technology professionals and our team developed many skills in addition to core software development while under Glenn's tutelage. Glenn was able to work and communicate effectively with all levels of employees from production line workers to upper management in our company. I can highly recommend the Performance Operations team."

Jim Balian, Manager of Systems Development, Bar-S Foods

"Gene was instrumental in helping us build out a new warehouse facility and implement a new warehouse management system. He was with us from the initial vision through go live and optimization. Gene was instrumental in identifying weaknesses in our proposed processes that would have seriously impacted the implementation if left unchecked. His experience and expertise was invaluable in bringing the solution online, in time and processing correctly from day 1 of go live.  During this project Gene helped us work through several key staffing changes, quickly adapting to new team members and reducing their learning curve. Gene's efforts helped us improve all of our warehouse metrics, I highly recommend Gene and his team for any manufacturing advice and I am available as a reference at any time."

Joe Morris, Controller, Big Train Corporation

"Gene was brought in by our V.P. of Operations to help us layout and move into a new warehouse and apply new technology.  He worked with our IT team to select and implement a WMS and was especially helpful to me in streamlining operations.  Gene worked with our Purchasing, Production and Quality groups as well, soliciting their input and building their ownership in the solution.  I came into the project partway through and Gene was able to quickly adapt to and answer my needs moving forward and he did a great job working directly with my warehouse team.  I can highly recommend Gene for food production and distribution operations."

Kim Couzens, Warehouse Manager, Big Train

"Gene and his team have been very effective helping our customers achieve their goals. We provide the technology solution but if the end user team doesn't get help from a team like Performance Operations then they often have trouble executing. We have been trusting our clients to Gene and his group for many years now with great success. I highly recommend their team and approach."

Ellen Holloway, Sr. Account Manager, BCS Solutions

"We have partnered with Performance Operations on dozens of projects over the years and have loved working with them. Their deep industry experience blended with a great 'bed-side' manner makes recommending them and introducing them to our clients easy. They have impressed our clients so much that we now use them as a primary resource in various aspects of the work we do."

Morgan Harris, Co-Founder and Partner, Dynamic Methods, Inc.

"Gene designed an inventory control system for us using barcode and mobile data collection technology.  Our technology team was able to implement the system in-house, saving many thousands on 3rd party software and allowing us to keep control of exactly how we wanted the system to work.  Gene and I share similar leadership styles where developing our reports is a high priority and I have enjoyed having someone like him to bounce ideas off of."

Doug Henrriquez, Global Director of Operations, Horizon Technology

"Our company had a vision of utilizing data collection technology to improve the accuracy and efficiency of managing product activity within our supply chain. We selected Gene Kaplan of Performance Operations due to his overall systems integration knowledge and his ability to interpret technology down to the basic components. By doing this, we were able to get participation of key individuals within our company who embraced the utilization of these systems. We recognized significant improvements in the participating operations. Gene's ability to communicate with executives, RDC management, and those capturing data was instrumental in the system's success. I highly recommend Gene and his team."

Tim Miller, VP Operations, Master-Halco

"Gene provided services helping us implement our new corporate driven bar code data collection system.  He worked hard to make sure our specific operations fit the technical solution and helped us become more operationally efficient.  Gene also conducted training and provided user documentation for our crew, which has been of continuing use as we further optimize our operations."

Mike Uhl, Olney Regional Operations Manager, Master-Halco

"Gene and Terry worked with us to develop key operational KPI's that pinpointed areas of opportunity within our supply chain and shipping and distribution operations. At the same time they were instrumental in the design, and build out of our new distribution center that was essential in addressing our amazing market growth and meeting customer demand."

Michael Begley, V.P. Operations, NYX Cosmetics

"Gene helped us initially with warehouse consulting and his team really came through for us on the warehouse expansion.  We were counting on that warehouse coming online when it did, which helped us continue our expansion."

Arash Khazei, CFO, NYX Cosmetics

"Gene and his team helped us with various technology and operations initiatives prior to our acquisition by Valeant Pharmaceuticals.  Gene and his team are able to stay focused and get things done despite the many possible corporate distractions which abound in today's fast paced environment.  I highly recommend them."

Al Hummel, CEO, Obagi Medical Products

"Gene helped us design a new e-fulfillment center including both the mechanics and the software solution.  He also provided assistance to me on various operations initiatives and provided good counsel on organizational and staffing topics.  He is process oriented but also very results driven and I would welcome the opportunity to work with Gene again."

Naseem Glaubitz, V.P. Operations Obagi Medical

"Gene and his team have executed numerous projects for Ocean Spray over the years and have provided services in several of our plants. They were very early leaders in helping Ocean Spray apply SCADA, touchscreen, enhanced PLC controls and database technologies on our plant floor. Gene is very concerned about the details of operation and is always striving to help us improve product quality and plant efficiency. Their methods, tools and overall approach from project scope definition through project completion are second to none. I highly recommend Gene and any team he puts together for manufacturing and distribution projects."

Duane Petersen, Plant Engineering and Technical Services Manager, Ocean Spray Cranberries

"Gene led us through the process of developing requirements, selecting vendors and software and assisting in managing the implementation process for a new Warehouse Management System.  We improved many warehouse operations during the process.  Gene was able to help us achieve a good result despite more than the usual amount of roadblocks which occur on these projects."

Bob Castle, CIO/COO Roland DGA

"Gene has been providing production, warehouse automation consulting and project management services to our firm for many years.  His is very experienced in the food industry and relates well to our plant floor personnel.  He has helped us research, select and implement software and to guide internal software development projects.  I have called on Gene on occasion to jump in and pick up some fast moving, last minute projects.  I always know I can rely on Gene to handle the details for me while keeping me fully appraised.  He is highly recommended."

Farhad Morshed, Chief Operating Officer and Partner, Snak Club

"Wawona Frozen Foods has had a very positive and longstanding relationship with Gene and Glenn as we have evolved and grown the company.  They help us with operations improvements and implementation of technology solutions.  They also help us develop our staff and teams and transfer skills so we can be more effective.  I can highly recommend Gene's group for projects and continuous improvement."

Bill Smittcamp, President, Wawona Frozen Foods