THE TEAM

At the core of PerfOps’ numerous benefits over traditional consulting firms is our passion for our client’s success.  Our team members have elected to work together to solve project objectives while always looking out for the client’s long-term interest.  Our diverse group addresses technology, operations and human factors with smaller teams who have broader experience sets, providing greater value.

  • Project Professionals – Our core team is comprised of team members who have built their careers on providing project services to companies.  These professionals govern and/or manage projects and achieve the desired objective while ensuring a smooth transition to the owner’s team for sustaining in the long term.  Our professionals back each other up and remain available to clients on an as needed basis, many of whom have done so for 20 or more years as their client’s firms have grown and transformed.

  • Senior Executives – Our core team also includes team members who led companies and managed functions, achieving objectives using in-house talent as well as consultants and professional service firms.  Their perspectives based on careers spent inside owner’s staffs helps PerfOps projects better understand client views, leading to more value for our clients.

  • Specialists – There are times when specialists are needed.  Our group includes operations specialists in many specific functional areas, as well as accounting/finance, technology, change management, executive coaching and leadership development.  We bring such specialists to projects in highly effective, fractional ways without large onboarding efforts or long-term commitments.

  • Partner Firms – PerfOps maintains relationships with a number of companies providing similar and/or complementary services, as well as products which our projects need.  These firms are all proven to us, with many having been partners for over 10 years and others with whom our consortium members have been working with for 20+ years.

Our answer to the question “what is a consortium?” is this: “A group of professionals working together because they want to.”  Enough said.

TESTIMONIALSTEAM

"We have partnered with Performance Operations on dozens of projects over the years and have loved working with them. Their deep industry experience blended with a great 'bed-side' manner makes recommending them and introducing them to our clients easy. They have impressed our clients so much that we now use them as a primary resource in various aspects of the work we do."

Morgan Harris, Co-Founder and Partner, Dynamic Methods, Inc.

"Gene helped us design a new e-fulfillment center including both the mechanics and the software solution. He also provided assistance to me on various operations initiatives and provided good counsel on organizational and staffing topics. He is process oriented but also very results driven and I would welcome the opportunity to work with Gene again."

Naseem Glaubitz, V.P. Operations Obagi Medical

"Gene and Terry worked with us to develop key operational KPI's that pinpointed areas of opportunity within our supply chain and shipping and distribution operations. At the same time they were instrumental in the design, and build out of our new distribution center that was essential in addressing our amazing market growth and meeting customer demand."

Michael Begley, V.P. Operations, NYX Cosmetics

"Gene designed an inventory control system for us using barcode and mobile data collection technology. Our technology team was able to implement the system in-house, saving many thousands on 3rd party software and allowing us to keep control of exactly how we wanted the system to work. Gene and I share similar leadership styles where developing our reports is a high priority and I have enjoyed having someone like him to bounce ideas off of."

Doug Henrriquez, Global Director of Operations, Horizon Technology

"Gene and his team have been very effective helping our customers achieve their goals. We provide the technology solution but if the end user team doesn't get help from a team like Performance Operations then they often have trouble executing. We have been trusting our clients to Gene and his group for many years now with great success. I highly recommend their team and approach."

Ellen Holloway, Sr. Account Manager, BCS Solutions

"Gene was instrumental in helping us build out a new warehouse facility and implement a new warehouse management system. He was with us from the initial vision through go live and optimization. Gene was instrumental in identifying weaknesses in our proposed processes that would have seriously impacted the implementation if left unchecked. His experience and expertise was invaluable in bringing the solution online, in time and processing correctly from day 1 of go live. During this project Gene helped us work through several key staffing changes, quickly adapting to new team members and reducing their learning curve. Gene's efforts helped us improve all of our warehouse metrics, I highly recommend Gene and his team for any manufacturing advice and I am available as a reference at any time."

Joe Morris, Controller, Big Train Corporation

  • PerfOps is often called in to provide assessments of an organizational structure, or a team’s readiness for a technology or operations improvement. Our proficiency in organization development is optimized on technology projects and operations initiatives. PerfOps knows how to assess how an organizational structure is going to enhance or impede the successful implementation of a technology project or operations initiative. The same is true for the teams involved. We have associates in our group who specialize in executive coaching, organizational development, training systems and methods – everyone in the group is focused on projects and initiatives. We may also be able to help with larger organizational development needs, but most often this is after we gain a deeper understanding of the business by working with a client team for some time.
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  • Glenn Dimit designs, integrates and directs implementation of custom and SaaS software enterprise solutions in numerous industries across any breadth of operations. He's adept at software integration for modern and legacy applications. Where custom solutions are required, his deliveries are robust, intuitive and age well with the connected enterprises. Beyond technical competency, Glenn is also able to explain complex topics to technical and non-technical audiences, and, during a project, involves the client in every step of the solution. At Performance Operations, we rely on Glenn's software expertise and data-driven, thoroughly prototyped solutions. He has a great ability to understand client needs, translate them into the project and maintain them through to the end solution.
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  • Lori DuBois is a manufacturing and sales professional turned VP of Operations in the electronics and consumer goods industry. Her experience in manufacturing and sales has honed her ability to see how departments misaligned and incorrectly worked against one another. This spurred her entrance into operations. Bringing this interdepartmental thinking, she expertly integrates auxiliary or outsourced manufacturing, warehousing, and sales functions with the business operation. At Performance Operations, Lori is an indispensable operations leader that can simplify and optimize raw materials sourcing, warehousing, and manufacturing processes in ERP and human factors. Her latest projects have afforded her the opportunity to learn more about new sales channels like Fulfill by Amazon and how this affects manufacturing in the perishable and lot-traceable industries.
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  • As a Vice President of Operations and an experienced supply chain professional, Michael Begley has lead initiatives in pharmaceuticals, cosmetics, and food. An expert at balancing project details with the larger picture, he anticipates and mitigates problems to generate wins not only in the technical aspects of operations but also interpersonally and interdepartmentally. If a win-win solution exists, he'll find it. At Performance Operations, Michael brings a wealth of executive and acquisition experience, an ability to mobilize many teams and departments toward a goal, and a professional dedication to developing those around him even during hectic times.
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  • Ad Verkuylen is a project manager and Sr. of Engineering Support for manufacturing operations in the consumer goods, food, and specialty beverage industries. His technical expertise includes greenfield construction, new equipment acquisition, facilities/utilities upgrades, material handling, and packaging. In strategic planning, Ad is versed in developing master plans attentive to existing and emerging technologies and market shifts, and breaking plans down into achievable intermittent goals. At Performance Operations, Ad is equipment focused and highly versed in F&B. He maintains an acute sense for business practicality and develops master plans in line with the company's overall objectives.
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  • Kevin Foley is a sustainability professional specializing in the agriculture, food & beverage, manufacturing, and software industries. He works with companies to design and implement organizational sustainability programs, leveraging resources to increase profitability and stakeholder engagement, while reducing operating costs and overall environmental footprint. To remove obstacles to success, his approach utilizes interdepartmental collaboration, leadership training, continuous improvement strategies and KPI-driven results. Appropriately balanced, environmental interests can be boons to profitability and, from program design to project management, Kevin helps clients realize substantial gains, mitigate risk and secure a competitive advantage. With Performance Operations, Kevin focuses on sustainability program design, GHG emissions quantification and reduction, renewable energy, certification acquisition and the creation of a healthy organizational culture. Considering coming changes in climate change legislation, operating standards, and consumer expectations, Kevin's work not only helps companies gain a competitive edge, but also navigate the increasingly interconnected relationship between business and sustainability.
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  • Naseem Glaubitz is an accomplished Director of Operations in consumer goods and cosmetics. She manages to balance day-to-day operations needs with long-term strategy. On the project side, she's led numerous ERP systems integrations, fast-tracking timelines and is adept at leveraging systems to optimize return. Creating a culture of accountability, efficiency, and teamwork, her department is able to break down the big objectives into manageable milestones and ensures project completion on time and on budget. At Performance Operations, we value Naseem's involved and responsive executive style. Always one to prioritize professional development and interdepartmental transparency, she enables teams to be responsible for their impact on the overall business operation and long-term objectives. When we need to shift a client's operations from reactionary to goal-setting, we rely on her solutions.
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  • Senior IT executive with over twenty five years of experience improving operations and profitability through effective IT solutions, from software development to managing programming projects to designing and implementing IT infrastructures and creating strategies for growth in diverse industries. Proven success managing high performance IT and Operations teams. Exceptional managerial experience encompasses organizational operational oversight in addition to IT management. Well versed in strategic planning, staff development, and leadership and vendor relations management.
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  • Customer focused leader who unifies technology teams and its customers to transform the mortgage and real estate industry. Master’s prepared in both business (MBA) and technology (MS IT) with 20 years of broad-based IT management and product development experience managing all facets of IT including development, operations, BI, and support. Managed 90+ IT team members and over $24M in annual budgets. Uses creativity to drive innovative products and flexible needs-based negotiation to achieve adoption. Builds relationships at all levels with strong communication, interpersonal, and leadership skills. Passionate SME of real estate with a successful track record for lenders and brokers up to $162B. Those companies center around the real estate transaction and include mortgage, title, residential sales, insurance, relocation, and commercial real estate.
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  • Glenn brings over 30 years of “C” level experience to the consulting field. He has worked in a variety of industries including technology, manufacturing, logistics, transportation and agriculture. Working with leadership as a coach, consultant, and trainer he facilitates strategic planning and implementation. His work with founders and CEOs has helped them take their companies to the next level.
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  • Dale Stephens is an expert in material handling, processing, and packaging for the Food and Beverage, pharmaceutical, and chemical industries. He finds equipment solutions on the plant floor and integrates them to meet client and end-user goals. Adept at identifying key bottlenecks to operational efficiency, Dale centers on the relation of workers and machines on the plant floor to sharpen floor design, improve existing operations, and source new equipment solutions to improve operational functionality and consistency. At Performance Operations, Dale brings a technical and statistical problem-solving mindset. He understands manufacturing equipment back to front, and continually produces results in line with the project scope and budget.
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  • Senior manager with extensive background in successfully planning, directing, tracking and managing complex business operations and IT projects. Successfully improved operations in multiple companies. Operations management in eCommerce and delivery operations. Strong team management and communication skills. Proven record in improving workplace safety. Experienced mentor and trainer of management and hourly associates. Leader of teams comprised of multiple disciplines in rapidly changing environments.
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  • Jennie Enholm is a CFO, entrepreneur, accounting/finance advisor, and Cal Poly SLO Lecturer/Consultant. She is experienced in accounting practices and systems, cost analysis, and project budgeting. Having been CFO and entrepreneur in multiple industries, she has a comprehensive understanding not only of finance, but also of how it impacts and is impacted by operations, enabling her devise cross-functional solutions. At Performance Operations, Jennie brings a complete and practical approach to business operations. Versed in all standard accounting enterprises, best practices, and cost analysis, Jennie is comfortable advising at the department and systems level as well as mentoring accounting professionals, entrepreneurs, and new finance executives.
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  • Eileen is a Human Resources Executive with 25 years of experience. Her passion is providing HR solutions for her clients by helping them build their HR infrastructure through technology, compliance, and people. Eileen also enjoys consulting with early stage ventures and working with manufacturing organizations. Prior to launching HR Solutions, Eileen held several corporate HR Leadership positions in Manufacturing, Aftermarket Services, Distribution, Media, Automotive Organizations.
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  • Don Jenkins is a finance executive with strong experience in food distribution. He has led and been involved in multiple company acquisitions, facility moves, expansions, and employee incentive programs. His serial executorship also included over a decade as founder of a consulting firm, giving him a unique perspective of both the executive and consultative mindset. At Performance Operations, Don joins a team strong in food distribution. Having seen and participated in the consolidation and development of mega-distributorships through the 90s and 2000s, he brings a deep understanding of our client's world financially and competitively, recognizing what it means to be middle market in the industry's current landscape.
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  • Jim White is a former senior level technology executive with 40+ years experience in global sales, marketing and operational management. He specializes in strategic and operational advisory services for early and growth stage technology companies, specifically in manufacturing automation and security markets. In advisory capacities, Jim directs companies in areas of sales and marketing strategies, channel development, executive recruiting, startup and expansion funding. At Performance Operations, Jim is an invaluable asset to clients who need long-term business development direction and is often called on for expertise in global markets or less common industries. He is perfect for seating finite projects into a larger business trajectory and taking on lightweight or highly involved advisory positions.
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  • With a background in both accounting and finance, Noelle Nitz has worked with several companies across many different industries including manufacturing, apparel, professional services, distribution, franchise, e-commerce, and technical services amongst others. She brings a unique blend of whole company operational experience and leadership skills to her CFO capabilities. Her clients call her “more than just a CFO”, because Noelle acts as a true partner to the leadership team.
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  • Consultative partner in operations and construction for F&B, nutraceutical, and other lot traceable industries. Principally involved in greenfield construction, warehouse moves/upgrades, supply chain & operations improvement initiatives, and WMS/CRM/ERP system optimizations and implementations. Often functioning as PM to the client team supporting it and technical teams in achieving project goals.
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  • As a trusted IT and Cybersecurity Executive for over 20 years, Mitch Taylor takes pride in helping organizations become more secure, more efficient, and more effective through the application of innovative, best-of-breed IT and InfoSec solutions. He has a proven track record of building and leading high-performing, multi-disciplinary teams, and mentoring and motivating those teams to reach their full potential. As a well-respected keynote speaker, advisory board member, and former college professor, he loves to share what he has learned on the battlefield of today's ever-changing cyber threat landscape.
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  • Bio coming soon.

  • Twenty-seven years industry experience, from Supervisor to Director/VP management positions in manufacturing, product development, quality assurance, and quality control. Strong regulatory / compliance / quality operations / management background. Subject matter expert (SME) in countermeasures against potential biological warfare agents (anthrax / botulinum / influenza / smallpox) on CMC, compliance, quality, and regulatory approaches to innovative technologies (Biomedical Advanced Research and Development Authority (BARDA), Office of the Assistant Secretary for Preparedness and Response; sister agency to FDA).

 

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 OUR FOUNDER

Gene started his own engineering implementation company in 1984.  Managing the company for 18 years, he was able to grow it into one of the largest control software systems integrators in California. Along the way Gene also co-founded and managed a high tech distribution company supplying and servicing industrial automation products from IBM, Square D and others. 

Along with the considerable systems and operations skills developed during these years, the business lessons learned enable Gene to provide real world experience in all aspects of operating a business.

Since 2002 Gene has been leading projects as the principal consultant for Performance Operations, addressing the needs of manufacturers and distributors, typically those involved in food, beverage, pharmaceuticals, nutraceuticals, chemicals and other lot traceable industries and those requiring serialization.

 

  • Our professionals work together because they prefer to and not because they happen to be employed by the same firm. PerfOps is a principled organization and our team members meet a high level of standards.

  • While our teams focus on each project’s goals, our team members must also demonstrate a commitment to achieving long-term results for clients beyond each project’s specific scope.

  • The PerfOps consortium is comprised of highly experienced individuals. Most team members exceed 10 years of continuous skills development in their chosen areas of work.

Solutions are the sum of People + Process + Technology. Any combination of these not in balance leads to sub-optimal results at best.  PerfOps’ methods have been optimized in this regard with the objective of leaving the client team better prepared to maintain and improve the solution for the long term.