PerfOps prefers to “first seek to understand” by developing an understanding of how the business operates today but also addressing planned growth rates, constraints, pain points and targeted areas of challenge. Ideally, we start with existing strategic or tactical plans but are also well versed in facilitating the creation of practical strategies and tactical plans for operations components of the business. Whether achieved in a single meeting or requiring more time, a basic understanding helps us focus into the right subject areas more quickly when doing assessments and making recommendations that fit the business.

PerfOps assesses existing systems and operations, and can help create new initiatives to generate desired results. We relentlessly focus on the business needs and do not seek to apply technology or optimize processes without understanding how everything is going to work together to meet targeted business objectives.

Roadmaps are an effective way to ensure projects will ultimately build to achieve the desired results. Our roadmaps ensure projects and initiatives are sequenced properly, achieve quick wins wherever possible and do not overwhelm day-to-day operations. Our roadmapping approach yields a living document which is used to keep things moving toward an evolving desired future state.

Solution planning ensures technology is applied correctly to serve the business, processes are optimized, and teams are in place to ensure lasting results. Our solution plans are created in “plain speak” so they are understandable by all involved and are used when engaging with candidate technology and service providers to protect investments and ensure success.

PerfOps helps companies understand the impacts to existing resources which will be needed to implement and sustain solutions. In addition we explain the gaps which need to be filled and help to develop staff, find contractors or new team members as required. We prevent project setbacks, unintended results and delays by addressing these gaps at the outset.

A common reason for late or failing projects are those attempted with unrealistic burdens on resources. We often see projects which are implemented with heavy reliance on service providers and then begin to degrade because of a lack of resources to sustain the solution. All solutions today require correctly implemented technology, optimized processes and the right people in the right roles to sustain the solution. Today’s solutions require attention to operate, evolve and continuously improve over time. Our methods ensure sustainability is built into the plan from the start.

We challenge teams with the most aggressive but ultimately realistic timeline goals. Of equal importance our budgets plan for contingencies based on scenarios we’ve seen before. Without realistic budgets and timelines, decisions on strategic initiatives may be unrealistic and may ultimately become unrealized dreams. Individual suppliers address their specific subject areas but there are other costs and factors involved in the overall timeline. Our methods and experience will protect your investment.